Shipping policy


📦 Furvia Shipping Policy

Welcome to Furvia – where comfort meets convenience for your furry best friends! We’re excited to help pamper your pet with gear that keeps them happy, healthy, and stress-free.

🌍 Where We Ship

We proudly ship to pet lovers across the United States and select international countries. If your country isn't listed at checkout, feel free to contact us at hello@furviaa.com

🚚 Processing Time

Once you place your order, please allow 1–3 business days for processing. This includes quality checks, packaging, and handing off to our shipping partners.

📦 Estimated Delivery Times

Since we ship directly from our trusted global fulfillment partners, delivery times vary by destination:

  • USA: 7–15 business days

  • Canada, UK, Australia: 10–20 business days

  • Other Countries: 12–25 business days

Note: Some pet items may arrive in separate packages to get them to you faster!

📦 Tracking Your Order

You’ll receive a shipping confirmation email with a tracking number as soon as your order is on its way. Track your shipment anytime through our [Order Tracking Page].

📬 Lost, Delayed, or Damaged Packages

If your order is taking longer than expected or arrives damaged, don’t worry! We’ve got your back. Reach out to hello@furviaa.com with your order number, and we’ll make it right.

💬 Questions?

Our Furvia support team is always here to help. Contact us at hello@furviaa.com and we’ll respond within 24 hours.

Thanks for shopping with Furvia – we can't wait to make your pet's day! 🐾